lv777 Terms and Conditions

1 Definitions and Introduction

The key terms used in this document are defined as follows:

• "Platform" or "Website" — lv777's online gaming and betting service, operated under the lv777.mom domain.
• "User" or "Member" — Any person who holds a registered account on the lv777 platform.
• "Service" — Casino games, sports betting, live dealer games, and other entertainment activities provided by lv777.
• "Bonus" — Additional balance or benefits granted to a member by lv777 as part of a promotional initiative.
• "Wagering Requirement" — The obligation to place a specified amount in bets before a bonus can be withdrawn.
• "BDT" or "৳" — Bangladeshi Taka, the primary currency used on this platform.

lv777 is an online gaming and betting platform that provides entertainment services for players in Bangladesh. SSL encryption and fair play are ensured on our platform.

2 Acceptance of Terms

By creating an account, logging in, or using the lv777 platform in any way, you acknowledge that:

• You have fully read and understood these terms and conditions.
• You are legally capable of and agree to comply with each clause of these terms.
• You acknowledge that online gaming is an entertainment activity intended for adults only.
• You are using this platform voluntarily and are aware of the risks associated with participation.

If you disagree with any part of these terms, please stop using the platform immediately and contact support to close your account.

3 Account Registration

3.1 Registration Requirements

To create an account on lv777, you must meet the following conditions:

• You must be at least 21 years of age.
• All information provided at registration must be truthful, accurate, and up to date.
• Each individual may operate only one account.
• Operating an account on behalf of another person or for the benefit of a third party is prohibited.

3.2 Identity Verification

lv777 reserves the right to verify members' identities at any time. The following documents may be requested for verification purposes:

• A copy of the National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of ownership of the payment method.

Withdrawal requests may be held until identity verification is complete.

3.3 Account Security

You are solely responsible for maintaining the security of your account. Never share your login credentials (username and password) with any third party. If you suspect any unauthorized access to your account, notify lv777 support immediately.

4 Age Restrictions

The lv777 platform is operated exclusively for individuals aged 21 or older. Preventing access by minors is one of our highest priorities.

• You must accurately state your age at the time of registration.
• Providing false information about your age will result in immediate account closure, and any balance may be forfeited.
• lv777 may request additional documents at any time to verify age.

5 Deposits and Withdrawals

5.1 Deposit Rules

The following payment methods are accepted for depositing funds on lv777: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks).

• Minimum deposit amount: ৳200 (per method).
• The deposit account and lv777 account must be registered under the same name.
• Deposits from third-party accounts are not accepted and may result in account suspension.
• After a successful deposit, the balance is generally reflected instantly.

5.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 10 to 45 minutes.
• Withdrawals can only be made via the same method used for the deposit.
• Additional verification may apply for large withdrawal amounts.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement has been met.

5.3 Fraud Prevention

lv777 monitors all financial transactions. We reserve the right to temporarily suspend an account and request additional verification in the case of suspicious transactions.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳10,000.

• Example: Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
• Example: Deposit ৳18,000 → maximum ৳10,000 bonus → total balance ৳28,000.

6.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. It is calculated based on the bonus amount only.

• Example: ৳1,200 bonus × 15 = ৳18,000 in bets must be placed before winnings from the bonus become withdrawable.
• The time limit for completing the wagering requirement will be communicated at the time the bonus is issued.
• Certain games may have different contribution rates toward bonus wagering.

6.3 General Bonus Terms

• A bonus offer applies only once per individual, household, IP address, or payment method.
• lv777 reserves the right to modify, suspend, or cancel any bonus offer.
• If bonus abuse is suspected, the relevant bonus will be cancelled.
• Each promotion may have its own specific terms, which will be stated in the promotion details.

7 Betting and Gaming Rules

7.1 General Gaming Rules

All games on lv777 are operated by certified software providers and fair play is ensured. The rules for each game are available within the game interface.

• If a technical error occurs during gameplay, we will attempt to resolve it as quickly as possible.
• In the event of a dispute regarding a game result, the game server log will be considered the final reference.
• If the internet connection is lost, the result of the ongoing game will be saved on the server.

7.2 Sports Betting

The sports betting section offers the opportunity to bet on various sports including cricket, football, and kabaddi. The following applies to betting:

• If an event is cancelled, the bet amount is generally refunded.
• Each betting market has its own rules, which can be found in detail in the relevant section.
• lv777 reserves the right to void bets if unusual or suspicious betting patterns are detected.

8 Prohibited Activities

The following activities are strictly prohibited on the lv777 platform:

• Money Laundering: Using the platform to legitimize funds obtained from illegal sources.
• Fraud: Using a false identity, inaccurate information, or forged documents.
• Multiple Accounts: Operating more than one account to gain bonus advantages or for any other purpose.
• Collusion: Conspiring with other players to artificially influence game outcomes.
• Software Use: Using bots, auto-clickers, or any other automated software to play games.
• Bonus Abuse: Using a bonus in a manner inconsistent with its terms.
• Hacking: Attempting to breach the platform's security systems.

Involvement in any of the above activities will result in permanent account closure, forfeiture of balance, and legal action where necessary.

9 Account Suspension and Closure

9.1 Suspension by lv777

lv777 may suspend or close an account without prior notice in the following circumstances:

• A breach of any clause of these terms.
• Suspicion of fraud, money laundering, or other suspicious activity.
• Failure to respond to an identity verification request.
• Evidence of operating multiple accounts.
• A court order or directive from a government authority.

9.2 Closure by the User

You may close your account at any time. To do so, contact the support team at [email protected]. Please complete any pending withdrawals before submitting an account closure request.

9.3 Self-Exclusion

If you are experiencing problems with gaming, you may use the self-exclusion option. Full details about this feature are available on our responsible gaming page.

10 Privacy and Data Protection

lv777 treats the protection of your personal information as a top priority. Our platform uses SSL encryption to keep all your data and financial transactions secure.

• Your personal information will not be sold or transferred to any third party.
• Data will be used only for operating the service, verifying identity, and fulfilling legal obligations.
• To learn more about our privacy practices, please visit the Privacy Policy page.

11 Limitation of Liability

lv777 will not be held liable in the following situations:

• Losses caused by issues with your internet connection, device, or software.
• Force majeure events (natural disasters, government restrictions, cyberattacks, etc.).
• Delays or failures by third-party payment providers.
• Losses resulting from your own accidental disclosure of personal information.
• Any transaction errors that occur during a temporary service interruption, provided they are corrected in a timely manner.

lv777 considers every complaint honestly and ensures appropriate compensation in cases of verified genuine technical errors.

12 Service Changes

lv777 reserves the right to make changes to the following:

• Temporarily or permanently discontinuing any game or service.
• Temporarily suspending service for technical maintenance.
• Changing payment methods, limits, or processing times.
• Modifying or cancelling bonus offers, promotions, and reward programmes.

For significant changes, we will try to give advance notice as far as possible.

13 Responsible Gaming

lv777 believes that gaming is a form of entertainment. We encourage all our members to play responsibly.

• Never treat gaming as a source of income or a solution to financial problems.
• Never place bets beyond what you can afford.
• If you notice signs of losing control over your gaming, seek help immediately.

Our platform offers deposit limits, loss limits, session time limits, and self-exclusion options. To learn more about these features, visit our Responsible Gaming page.

14 Dispute Resolution

14.1 Filing a Complaint

For any dispute or complaint, please contact our support team first. We treat all complaints with the utmost seriousness.

• When filing a complaint, please provide your account details, the relevant transaction information, and a full description of the issue.
• In the case of technical disputes, server logs and game data will be treated as the final reference.
• For disputes related to financial transactions, the payment provider's records will be reviewed.

14.2 Resolution Process

After receiving a complaint, lv777's support team will begin an investigation as soon as possible and keep you informed. If the matter is not resolved at the first level, it will be escalated to senior management.

15 Amendment of Terms

lv777 reserves the right to amend these terms and conditions at any time. Amended terms will take effect as soon as they are published on this page.

• For significant changes, we will try to send a notification to your registered email or on the platform.
• Continued use of the platform after any amendment will be considered your acceptance of the new terms and conditions.
• You are advised to review this page regularly.

16 Contact Us

If you have any questions or feedback about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available directly on the platform, 24 hours a day, 7 days a week.
• Language: Support is provided in both Bengali and English.

Our support team is ready to respond to any question promptly and courteously.